Terms & Conditions

Terms & Conditions

General

Bevarabia is a trademark of VAH General Trading LLC (“VAH”) which is established under the Dubai Economic Department with commercial License no. 762281 and situated at 2208, Silver Tower, Business Bay, Dubai, United Araba Emirates. Further the Company has partnered with Creative Hospitality Trading Co. (“Creative”), a Saudi Company with C.R. No. 1010417899 to represent Bevarabia in the Kingdom of Saudi Arabia. Together VAH and Creative are termed as “the Sellers”.

The Following terms and conditions (“E-commerce T&Cs”) apply to any transaction concluded with a person or an entity through Bevarabia.com (the person or entity is termed as “the Customer”). The Customer is required to read E-commerce T&Cs carefully before placing an order and print a copy for future reference. By registering at the Bevarabia.com the Customer accepts and agrees to be bound by the E-commerce T&Cs of Bevarabia.com which together shall constitute the entire agreement between the Customer and the Sellers.

The Sellers reserve the right to alter these E-commerce T&Cs from time to time.

References in this document to “the online store” refer to the online store at Bevarabia.com operated by the Sellers.

If any of the E-commerce T&Cs shall be deemed unlawful, void or for any reason unenforceable then that particular part of the E-commerce T&C’s shall be severable and shall not affect the validity and enforceability of the remaining E-commerce T&Cs.


Acceptance of orders

Bevarabia.com is only able to take orders through the online store for delivery within the United Arab Emirates and the Kingdom of Saudi Arabia.

Bevarabia.com validates the Customer’s order and credit or debit card details the Customer submits before the order can be accepted. Once the order is accepted, Bevarabia will confirm that the order has been received by sending an e-mail to the e-mail address provided in the order form. The confirmation email brings into existence a legally binding agreement between the Company and the Customer.

Bevarabia.com accepts all orders for products and services subject to availability and certain security checks.

Bevarabia.com accepts payment by most major credit and debit cards. Payment will be debited from the Customer’s account before the dispatch of the order. All credit and debit card holders are subject to validation checks and authorization by the card issuer and Bevarabia.com. The Sellers will not be liable for any delays to the order, this may cause. If the issuer of the payment card refuses to authorize payment to the Sellers or the Customer fails the security checks, the Sellers will not be liable for any delay or non-delivery.


Availability of Products

If online store products become temporarily unavailable, the Sellers shall hold the Customer’s order until the Sellers have the product back in stock and will then mail the product to the Customer in the usual way. In the event that an individual product becomes permanently unavailable then the Sellers will seek to offer the Customer a suitable alternative or give a full refund.


Products and Pricing

The Sellers reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.

The Customer will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt.


Delivery

All orders will normally be dispatched within two working days of placing the order. Whilst the Sellers make every effort to deliver goods within committed timescales, however, some delays are inevitable. The Sellers shall not be liable for any delay that the Customer may suffer in this regard.

Delivery information such as the Customer’s Name, Location Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.

The Sellers are authorized to share your personal information with third parties who are used to fulfill your order or satisfy our obligations to you.


Credit and Debit Card Security Assured

Bevarabia.com uses the latest 64bit security encryption to protect the Customer’s personal information. When the Customer enters personal details in the checkout pages the Customers are in a secure web site. Bevarabia.com or the Sellers will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the laws of the United Arab Emirates and the Kingdom of Saudi Arabia.


Online payment

Bevarabia.com accepts payments online using Visa and MasterCard credit/debit card in the required AED or SAR currencies. If “Credit Card Online” is selected as the payment methods, then the details on Customer ID (Card holder’s ID) should exactly match that of the credit card used to make the purchase.


Purchase Agreement Terms

The warranty for equipment (Inclusive of parts & labor) purchased through Bevarabia.com typically lasts for one year, unless stated otherwise. Any cost related to carelessness in safeguarding the machine during the warranty will be charged to the customer. The consumables and ingredients to be used in the machines must be as specified by Bevarabia.com.


Return Policy

The Customers will receive a full refund if the item received is damaged, defective or not as described on the website.  If the item received is wrong or defective, the Customer can return the item (within 3 days after delivery) in the same condition as received and in the original box and/or packaging intact. Once the Sellers receive the returned item and above conditions are met, the refund will be processed immediately.